top of page
Office meeting


How Is Artificial Intelligence Applied in Logistics?

Artificial intelligence in logistics guarantees higher levels of performance, from the beginning of the chain to delivery to customers.

ai in logistics
How Is Artificial Intelligence Applied in Logistics | Image Source: Pixabay

Artificial Intelligence (AI) is the technology of the moment, everyone has been talking about it since the exploits of ChatGPT, developed by the company OpenAI, were published. The tool behaves like a search engine. Specializing in dialogue, the technology is capable of receiving questions from users and answering them. In addition, the chatbot generates email drafts, code suggestions, poems and academic text, For example:

Faced with this novelty, several market segments reacted by showing the impact that AI can have on their processes. More than that, how this technology can be leveraged in each segment. In this article, we are going to talk about how artificial intelligence has been worked on in the logistics sector.

The Role of artificial intelligence in Logistics

Artificial Intelligence is a tool developed to imitate the human ability to reason, which is not only a reality in industrial production lines but also in logistics operations.

And when combined with other systems and concepts, such as the Internet of Things (IoT), Big Data, Machine Learning and Cloud Computing, it offers countless possibilities for improving techniques and performing tasks. To exemplify, let's associate the use of artificial intelligence with IoT.

The IoT concerns the ability of the most diverse types of devices to connect to the internet. Basically, it allows all tools, equipment and technologies present in the operational chain to be connected in the same network. With this, they send and receive data at all times.

Thus, together with artificial intelligence, which enhances the purification of data captured by IoT devices, it is possible to make more efficient and profitable use of this information by companies. These technologies can optimize performance, making processes more proactive and automated.

AI in logistics guarantees much higher levels of performance, from receipts at the beginning of the chain to the management of storage processes, transport and deliveries to end customers.

Far beyond automation, the thousands of historical performance data are capable of learning and identifying patterns. Thus, they enable the predictive analysis to solve bottlenecks and leverage opportunities during the logistics chain processes.

Learn about the benefits of applying Artificial Intelligence in logistics processes

Artificial intelligence applied to logistics provides several improvements, since the algorithms examine larger and more complex data, generating results with agility and precision. However, its possibilities go further. Discover the main advantages of investing in this type of solution.

More assertive decision making

The logistics sector deals daily with a large volume of information. Any error in its capture and interpretation can cause problems, which in turn impact operating costs and customer satisfaction.

With AI and the Internet of Things, this data is handled automatically. These tools serve precisely to make the best decisions, minimizing the chances of errors.

Reduction of logistical expenses

ai in logistics

With more assertive decision-making, operations are greatly benefited in terms of efficiency and resource optimization. As a result, there is a significant reduction in logistical costs.

The best logistics solutions guarantee this financial advantage through several fronts, such as route planning, vehicle maintenance scheduling, and intelligent allocation of items in the warehouse, among others.

An example is the Contivos, which collaborates with all delivery/collection management focused on the last mile, bringing more efficiency and generating savings for the operation.

Increased productivity and reduced failures

As AI optimizes decision-making and provides cost savings, operations also end up becoming more efficient and productive.

By capturing, interpreting and presenting conclusions for operational data, AI guides what needs to be adapted in processes. This makes logistical efforts more accurate, feasible and standardized.

On the other hand, AI also makes workflows fully visible. With this, it highlights bottlenecks and chances of failure, ensuring more immediate or predictive corrections by managers.

More agile warehouses

Automated systems and equipment connected to IoT are already a reality in warehouses. Combined with artificial intelligence, they provide a level of integration and operational agility, such as automated forklifts, intelligent conveyor belts, and automatic storage systems, among others managed by AI.

Smart deliveries

Today it is possible to integrate the entire distribution chain and handle this large volume of data, AI in logistics allows operations to be more aligned with demand, including in a predictable way.

Not by chance, AI already makes surprising advances possible, such as same-day delivery and even drone deliveries.

More satisfied customers

With a more technological process and with a high degree of efficiency, the benefits are not restricted internally, but also impact customers.

Among the technologies available in the logistics environment, artificial intelligence, together with IoT, is probably the one that most value consumer satisfaction. After all, amid the improvements obtained in operations, it is possible to offer reduced delivery times, practice more attractive prices, track deliveries efficiently, guarantee the integrity of goods and much more.

Digital platforms: How to optimize delivery management

Digital platforms have already democratized artificial intelligence in logistics for the most diverse profiles of organizations, from simple operations to the most robust ones. Increasingly more complete, they make it possible to optimize operational efficiency at all stages of the supply chain.

With integrated technologies, these systems meet all operational demands. This ranges from purchasing materials, planning and routing, to yard management, inventory, transport and delivery.

When it comes to managing deliveries and collections, Contivos is the most complete solution on the market. This is because we use the most modern resources to develop and update our platform.

One of the biggest benefits of automating your delivery management is having control of the entire process, obtaining a more agile, economical operation and still having updated and reliable data, which provides important information for strategic decision-making.

By relying on Contivos, you will plan, monitor, interact and optimize everything in real time. Take advantage of the possibilities of artificial intelligence in logistics to make your company more competitive.

12 views0 comments


bottom of page