Home > Small & Mid-Sized Business Technology, Security & Automation
Secure. Modern. Automated.
Technology that helps your business scale, without adding risk or complexity.
​Contivos helps small and mid-sized businesses protect their operations, modernize their systems, and automate manual work using a practical combination of cybersecurity, managed services, digital transformation, and applied AI.
No hype. No sprawl. One accountable partner.
The SMB Reality
Where growth meets complexity
Most SMBs don’t fail because of bad ideas.
They stall when technology becomes fragmented, insecure, and hard to manage.
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Common challenges we see every day:
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Cyber threats are increasing while internal resources stay flat
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IT systems that “work” but don’t scale
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Manual processes are slowing teams down
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Limited visibility into data, performance, and risk
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Too many vendors, and no single owner
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Security, operations, transformation, and automation are no longer separate problems.
They must be solved together.
What Contivos Delivers
Built for real-world operations
Protect the Business
Reduce cyber risk, downtime, and compliance exposure.
Operate Reliably
Run IT and cloud systems with predictable support and cost control.
Modernize & Automate
Upgrade workflows, data, and platforms to support growth, without adding headcount.
Our Integrated SMB Services
1
Cybersecurity & Risk Protection
A strong, right-sized security foundation built for SMB environments.
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Includes:
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Security posture assessment with a prioritized remediation roadmap
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Identity, access, and MFA enforcement
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Endpoint, cloud, and email security guidance
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Centralized visibility and alerting (SMB-appropriate scale)
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Incident response support and escalation guidance
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Executive-ready security reporting (plain language, no noise)
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Goal: Fewer incidents, faster response, and confidence when something goes wrong.
3
Digital Transformation & Modernization
Move from “working” systems to scalable, connected, modern platforms.
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Includes:
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Current-state technology and workflow assessment
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Platform and architecture modernization planning
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CRM, ERP, analytics, and reporting enablement
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Data integration and leadership visibility
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Process redesign to eliminate friction and duplication
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Technology roadmaps aligned to budget and growth plans
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Goal: Technology that accelerates the business instead of slowing it down.
2
Managed IT & Cloud Services
We stabilize and operate the technology your business depends on every day.
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Includes:
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Managed IT operations and escalation support
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Microsoft 365 / Google Workspace optimization and governance
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Cloud environment management (AWS / Azure, where applicable)
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Patch, update, and configuration management
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Backup, recovery, and business continuity validation
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Vendor and SaaS sprawl rationalization
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Goal: Fewer fires, predictable costs, and systems that support growth.
4
Automation & Applied AI
We embed automation and apply AI only where it delivers real ROI.
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Includes:
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Workflow automation (operations, finance, reporting, customer support)
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AI-assisted analytics and executive reporting
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Document processing, classification, and data extraction
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Internal and customer-facing support automation
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Automation opportunity mapping with clear ROI thresholds
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Governance, security, and audit controls from day one
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AI and automation are introduced incrementally and responsibly, only where they reduce cost, increase accuracy, or free teams for higher-value work.
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Goal: Do more with the same team, safely and measurably.
SMB Service Packages
Designed for growing SMBs
Essential: Protect & Operate
For SMBs that need security and operational stability, fast.
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Includes:
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Security baseline and remediation plan
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Core monitoring and access protection
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Managed IT and cloud foundation
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Monthly health, risk, and performance reporting
Growth: Transform & Operate
For SMBs actively scaling people, systems, and revenue.
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Includes everything in Essential, plus:
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Expanded monitoring and response support
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IT optimization and system modernization
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Digital transformation roadmap
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Identification and piloting of high-ROI automation opportunities
For teams ready to scale
Advanced: Secure & Transform
For regulated, complex, or high-growth SMBs.
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Includes everything in Growth, plus:
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Deeper threat visibility and response readiness
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Compliance and audit support
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Applied AI and automation initiatives with governance
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Executive-level reporting and advisory cadence
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Optional Add-Ons:
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Advanced email and identity security
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Backup modernization
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Vulnerability scanning
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Analytics dashboards
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Automation pilots
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Vendor risk and architecture reviews
Who This Is For
For teams ready to scale
Designed for organizations that:
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Have 10–500 employees
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Depend on cloud tools, data, and digital workflows
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Need both protection and progress
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Want predictable monthly services and a trusted advisor
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Common industries:
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Professional services
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Healthcare & life sciences
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Logistics & supply chain
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SaaS and technology-enabled businesses
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Retail, manufacturing, and distribution
How Onboarding Works
1
Week 1
Assess
We review security, IT, workflows, and data together, no silos.
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Week 2
Stabilize
We address critical risks, improve reliability, and deploy the managed services foundation.
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Week 3
Modernize & Automate
You receive a prioritized roadmap aligned to your growth goals and budget.